Personal Favorite Quote:
“I skate to where the puck is going to be, not where it has been.” ― Wayne Gretzky
Steve Marchant brings over 20 years of experience to Brodeur Partners, a company he adamantly believes “is the best agency on the planet.” While working at Brodeur, Steve has thrown himself into global corporate communications, reputation management, health care, B2B enterprise, and technology. His diverse client profile has led him to focus on one, crucial idea: people matter.
It doesn’t matter if your company is trying to sell new medicine or a hockey puck, the product has to be relevant. Companies can often get lost in the functionality of their product, the dollars and cents, when they should really be focusing on the consumer — people sell to people. To Steve, it has always been about more than price; it’s about passion, relationships and loyalty.
Steve is a problem solver, anticipating client needs, ideas or problems, to help that client thrive in today’s competitive landscape. Steve cites the words of Wayne Gretzky above to his approach to client services — you must be able to plan ahead of where the client is going to be, anticipate where the puck will land next.